US Teams Could Drive Olympic Betting Surge
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Despite having submitted the required KYC documents, the issue had remained unresolved. After he contacted the complaints team and provided all necessary details, his issue was successfully resolved and he was able to receive his withdrawal. The complaints team then marked the complaint as ‘resolved’ in their system.
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They aim to build credibility by offering new customers an eye-catching welcome bonus and existing players a list of generous promos. A low credibility score shouldn’t put you off betting in this case, however, as they are moving in the right direction. Over 100 markets are available on the biggest games shown live on television. In tennis, which is popular with punters, the markets left us feeling a little underwhelmed.
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The complaint was not resolved in the player’s favor due to his breach of the casino’s rules. The player from India reported that their account had been frozen without any information, and their money was stuck. They sought either the unfreezing of their account or the return of their money. The player’s account was verified, and the winnings were accumulated with real money. Despite multiple requests, the player failed to provide the necessary communication with the casino. Consequently, the complaint was rejected due to a lack of response from the player.
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Despite having contacted the casino and provided the necessary documentation, the issue remained unresolved. He had been scheduled for a Skype call to verify his account, but failed to attend due to work-related issues. We had extended the complaint resolution timer twice, offering him the opportunity to respond and reschedule the call. The issue remained unresolved due to the player’s failure to complete the casino’s verification process. The player from India had requested two withdrawals totaling INR four months ago from MostBet Casino, but the transactions were still pending.
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The player from Colombia had his account blocked without further explanation. The player from Portugal has experienced issues with a casino representative on Instagram. We closed the complaint becasue the player didn’t reply to our questions and messages. The player from Mexico has experienced an account block by the casino. The player from Peru was asked to verify his account on Mostbet via a video call in January.
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The casino had claimed that the deposit was unsuccessful and the funds should have returned to the player’s bank account. However, the player had insisted that the funds did not return to his account. Both the player and the casino had provided relevant evidence, but the issue had remained unresolved. The player had been advised to contact the casino’s licensing authorities. The complaint was closed as unresolved due to the casino’s no reaction policy.
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My account was frozen and I sent all the documents and video call to verify everything. Really upset with the situation, because the money is stucked for no reason. You can deposit via a Debit or Credit card in the casino or at one of their approved banks, or via PayPal.
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The player from Brazil is experiencing difficulties withdrawing his funds. The player from the Czech Republic is not able to withdraw his winnings due to missing phone number verification. The player from Vietnam requested a withdrawal less than two weeks prior to submitting this complaint.
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Instead of honoring his request, the casino continued to provide incentives to keep him playing. The player then sought a full refund of all deposits made since his request for account closure. Despite the player’s insistence, the casino only closed his account after multiple communications. We explained that we help with requests for a refund in situations of failed self-exclusion, not when casinos fail to close accounts.
The player claimed that he had provided all necessary documents for verification but the casino had taken an extended period to verify his account. The casino had responded by stating that the account verification process could take up to 60 days or longer. Upon completion of the verification process, the casino had stated that the player’s account was unfrozen.
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The player from Poland faced repeated account freezes after completing a two-month KYC procedure. Despite making two withdrawal attempts, the account was frozen again, prompting another verification process. The complaint was resolved successfully after the player confirmed that his account was unfrozen and the withdrawal was approved and received. 101 Great Goals is a global, football media news publisher devoted to producing content for a digital generation over web, social and mobile platforms.
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His withdrawal attempts had been continually canceled over a four-day period. However, the player did not respond to our inquiries within the extended seven-day period. As a result, we had no other option but to reject the complaint due to lack of necessary information for further investigation. The player had believed the delay was due to the casino’s standard practice for carrying out the KYC procedure.